Racial Harassment

A racist incident is one that the victim or anyone else regards as racist. Racial harassment includes physical attacks on people and property, verbal abuse and generally any form of behaviour that stops people peacefully enjoying their home on grounds of their race.

Racial harassment is a crime we will not tolerate. We aim to eliminate all forms of harassment and will deal with it promptly, fairly and sensitively. We will investigate all incidents of harassment with the aim of preventing the threat of further harassment, supporting the complainant and taking decisive action against the alleged wrongdoer.

If you complain of harassment, we will:
• investigate every incident as a priority
• provide support and refer you to specialist agencies where necessary
• do repairs and remove graffiti as quickly as possible where necessary
• review security around your home where necessary
• arrange temporary or permanent re-housing if you need it
• take action against wrongdoers
• support you and any witnesses.

You can report harassment by visiting a KHT office, on the phone, by letter or via a third party such as the police.

We will interview you in a private interview room or at home and keep details confidential. If your case is particularly serious we will pass it to our Tenancy Enforcement Unit who specialise in investigating racial harassment and anti social behaviour.

We will investigate and work with other agencies such as the police as appropriate. We will keep you informed throughout the investigation.

The action taken against wrongdoers will depend on circumstances and your wishes but can include warnings, eviction injunctions and anti social behaviour orders.

We will keep you case under review until you and we feel that it has been resolved satisfactorily.

Service standards
We will interview you the same day if you attend a KHT office
We will make an appointment with you by the end of the next working day if you report the incident by a third party, phone or letter.