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Knowsley Housing Trust Residents

Equality and Diversity Strategy

Updated and agreed by the Board in February 2006, our Equality and Diversity Strategy sets out what KHT wants to achieve in relation to equality and diversity, to eliminate discrimination, and to deliver our commitments. It also provides a clear framework for what we are trying to achieve, how we will achieve it and the mechanisms we will use to measure success.

KHT have developed this Strategy for a number of reasons:

• it’s the right thing to do
• to comply with legislation, guidance and Government initiatives such as the new Respect agenda
• to improve services and make them more efficient, effective and economic. Understanding customers is at the heart of delivering goods and services. Taking account of diversity is crucial in developing new products and services and meeting our customer’s current and future needs.

The strategy outlines KHT’s goals and the outcomes we expect in the following business areas:

• Culture
• Employment
• Communities
• Governance
• Partnerships/procurement
• Sales and Lettings
• Tenancy and Housing Management
• Racial Harassment and Anti Social Behaviour
• Involvement