For Residents

For residents

Here you can find everything you need to know about looking after your home, the services we offer and how to access advice and support.

Still have questions for us? Use the form on the right to get in touch with a member of the KHT team.


 

Repairs

Tenants and KHT are jointly responsible for keeping homes in good condition. On this page you can find out who is responsible for each type of repair and report it.

Paying your rent

There are a number of ways you can pay your rent with KHT. Choose how you’d like to pay: online, over the phone, by direct debit or in person.

Anti-social behaviour

If you or someone you know is suffering because of anti-social behaviour (ASB) please contact us to report it. Find out how to let us know about instances of ASB.

Fire Safety

KHT undertake a series of measures to ensure that your home is safe and protected from the risks associated with fire.

Home safety

KHT conduct a number of essential checks on our residents’ properties to ensure that everyone in the household stays safe. Learn more about these checks and how to book yours.

Money matters

You may be entitled to some help towards your rent. Housing Benefit is available to those who are eligible and assists with rent and council tax payments. Find out how to apply.

Get involved

We actively encourage our tenants to have a say in how we run things at KHT. Why not get involved with our Customer Assurance Panel and have your say?

GET IN TOUCH

If you would like
to find out more, call us on

0151 290 7000

ics_member_pr_rgb hca