How to use this site

How do I pay my rent on-line?

Firstly, you need to register with KHT for a user name and login. From the home page choose the registration option and complete all the boxes. You will then be able to login to the secure area where you will be able to make an on-line rent payment

I need to report a repair to my property. How do I do it?

From the home page, click on the Report a Repair icon on the right hand side of the screen and follow the easy to use guidelines. You will click on photos that will build up a picture of the repair for out tradesmen to rectify for you. Once you have entered details of your repair and your own details, you can specify and appointment time convenient to you. Your request is emailed to KHT and we will take action from there.

How do I view my rent balance?

Once again you will need to have registered with us to use this feature. From the home page you click into the Tenants area and then click on the option to view your balance validated by your rent number and address. The balance file is updated on a Monday morning and shows the balance as at the end of business on the previous Friday night. The balance will not therefore reflect any payments/adjustments made during the week.

What does the on-line poll do?

We are very keen to capture our customer's views on a wide range of issues. This feature can give us a feel for customer's initial reaction to the question raised and can be included in the development of strategies and policies.

Can I download a document or policy?

Yes from the home screen click into the KHT downloads area and select the document you are interested in. The documents are all stored in Adobe Acrobat pdf format so you will need to have the Adobe reader installed on your PC. This is a free download available from the Adobe web site.