Property Pool Plus is coming
Tenants, the way you apply for housing is changing.
You may already know that KHT has been working with KMBC to develop a new Sub-Regional Choice Based Lettings (CBL) scheme, which covers the Council areas of Knowsley, Liverpool, Wirral, Sefton and Halton.
The new scheme is called Property Pool Plus and will replace the current waiting list this summer. In addition to KHT, the scheme will include over 20 other landlords.
The scheme will be a big change for KHT customers - applications will be banded according to priorities within the policy and customers will have to check each week to see what properties are available and then bid for those they are interested in.
Everyone on KHT’s current housing waiting list will be automatically transferred over to the new scheme and will keep their existing date of application. However tenants will still need to confirm their details are correct in the new system. To help you do this, we have sent tenants a letter advising them of the band that they are in, within each authority area and confirming their date of application. You will need to check your details, by going to the Property Pool Plus website, calling 0151 290 7000 or calling into one of our offices.
Over recent weeks we have made it a key priority to encourage customers to verify their details that have been transferred from the existing computer system. We will be advertising the first properties on Tuesday 3rd July 2012.
We will continue to use the old Choice Based Lettings system up until going live at the beginning of July.
We want make the transition to Property Pool Plus as smoothly as possible so if you have any queries about Property Pool Plus or need any help with verifying your details, please contact any member of the Choice Based Lettings team on 290-7445 or email them at firstname.lastname@example.org