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Comments, compliments & complaints - KHT

Comments, compliments & complaints

KHT customer service staff speaking with tenant

We are committed to providing a high-quality housing service in a professional, efficient and effective manner. All our staff are trained to provide the highest possible standards of service.

We value your feedback about the services we provide, either in the form of a compliment or a complaint and will use this to help us improve our services. 

Making a difference
For more information about how we will respond to your compliment or complaint, or if you wish to make a complaint or compliment online, simply click on the appropriate link below.

Let Us Know [pdf] 709KB

Let us Know Word [doc] 4MB

Submit a comment or complaint

You can also contact us about our services or make a repair on 0151 290 7000

You can also click this link to find out how how our tenants have been Making a difference to our services through their comments and suggestions.


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