Gas emergencies
Don’t put your home at risk. If you smell gas or suspect there is a leak, you should:
- Turn the gas off at the meter
- Open all doors and windows
- Do not use any electrical switches
- Call National Grid Gas Emergency Services on 0800 111 999
If you are having any other problem with your heating or hot water, you should report the problem to us in the same way as any other repair - see Report a repair for further details.