We produce a number of information reports and documents which let you know how we are performing as an organisation and what our plans are for the future.
How are we performing?
One of the main ways in which you find out about how we are performing is in our Annual Report for tenants. This lets you know our main achievements for the past year and, in particular, how we have performed against the service promises we have made to you as part of our Local Offers.
You can find out more about our Annual report by clicking here.
Another way you can find out how we are performing is to look at our financial position and included here are KHT’s accounts for the last financial year:
For more specific performance information, this document shows you how we are doing against the key targets we have set for rent collection, repairs, re-letting of empty properties, anti social behaviour management, customer service and gas servicing. The information will be updated every month, after the end of each month so we can collect the figures we need.
What are our plans for the future?
If you are interested in our future plans, you can read a copy of our Corporate Plan for the Group. This contains our key aims and objectives for the next five years.
If you are looking for our tenant leaflets and housing management information you can find those under ‘Your home’ in the Service standards and information section.
You might also be interested in details of our Group Strategies.
KHT secures £5m to build new homes in Knowsley
KHT’s successful bid to the Homes and Communities Agency (HCA) as part of the Affordable Homes Programme means it will be able to build 229 homes across Knowsley from now until 2015.
The new homes will be spread across Halewood, Huyton, Kirkby, Prescot and Whiston. The properties will be a mix of two, three and four bedroom homes and bungalows and will include an Extra Care scheme for older people, consisting of 126 apartments.
This is a significant step for the future development of Knowsley and will have a positive impact on creating neighbourhoods that meet the needs of local people.
Detailed below is the latest expenditure report on our new build schemes which allows you to keep up to date with these developments
If there is specific information you are looking for which you cannot find on the site, please use the Contact Us section to send us a request or call us in the Marketing and Communications team on 0151 290 7035. You can also use this number if you are having problems viewing any of the documents on our website or would like to request any in an alternative format.