Information and guidance

In these difficult times, paying your rent, managing your bills and household income can be a real struggle. To help you sustain your tenancy, our Advantage team can provide lots of advice and support inluding:
Money and debt advice
We can provide advice on managing your money and making the most of your income. This includes ways to save money, how and where to get a loan safely and how to open a bank account. See our Money matters section for more details.
How to save energy and cut down on your household bills
We are working hard to help you save energy and reduce your bills. We have provided new heating systems, installed insulation and double glazing and all the new homes we build even have eco features like solar water heating. See our Save on energy page fo find out ways to reduce how much energy you use and how much you pay for your energy. Take a look too at our leaflets on saving energy.
Save Money Save Energy [pdf] 470KB
Save Money by Saving Energy booklet [pdf] 600KB
To get your “Energy Disc”, as shown in the booklets, please email the Advantage team or you can call us on 0151 290 7000.
Please email us with your ideas you have on ways to save energy - we'd love to hear and share them with others.
Information and support on claiming benefits
We have two welfare benefits advisors who can help you improve your income and assist you with making claims. See our Benefits advice page for more information.