Site map - KHT

Home

About us

1. Vision and values
   1. Objectives
   2. Themes
2. Strategies and policies
   1. Equality and diversity
      1. Focus groups
      2. Equality and impact
      3. Stonewall
      4. Monitoring
      5. Information in different formats
      6. Discrimination and contacts
   2. Corporate social responsibility
   3. Communication
   4. Customer involvement
3. Structure and leadership
   1. Group structure
   2. The KHT board
      1. Board profiles
   3. Executive team
4. Information
   1. Annual report
5. Doing business with us
6. Partners
   1. Useful links
   2. Generate Group
7. News and events
   1. News
   2. Events calendar
   3. Awards
   4. Living in Knowsley magazine
   5. KHTs 10th Birthday
8. 5 Year Promises

Your home

1. Anti-social behaviour
   1. Report ASB
   2. What you can expect from us
   3. Jargon Buster
   4. Your responsibilities
   5. Meet the team
   6. Useful links
2. Repairs
   1. How to report a repair
   2. Response Times
      1. Emergency call-out service
      2. Right to repair
   3. Rechargeable repairs
      1. Rechargeable Repairs FAQs
   4. Your responsibilities
   5. Aids and adaptations
      1. Care and repair
   6. Asbestos
   7. Vivark - Our repairs and maintenance partner
3. Gas and Electrical Safety
   1. Gas emergencies
   2. Annual gas safety check
      1. Annual Gas Safety Check FAQs
      2. Gas Safety Tips
   3. Periodic Electric Testing
      1. Electrical Help and Advice
4. Your neighbourhood
   1. Halewood
   2. Huyton
   3. Kirkby
   4. Prescot & Whiston
   5. Estate walkabouts
   6. Caretaker service
   7. Bulky Waste Removal
   8. Recent new homes
      1. New homes in Halewood
      2. New homes in Huyton
      3. New homes in Kirkby
      4. New homes in Prescot & Whiston
   9. Improvement Programme
      1. Update on fencing and gardening works
5. Service standards with Leaflets and Videos
   1. Information leaflets
   2. Instructional Videos
6. Leaseholders
   1. What you can expect from us
   2. Your responsibilities
   3. Service charges
   4. Useful links
7. Money matters
   1. Pay your rent
   2. Direct debits
   3. Your responsibilities
   4. Benefit Changes - Welfare Reform
      1. Benefits Cap
         1. Benefits included in the Cap
      2. The Bedroom Tax
         1. Bedroom Tax Calculator
         2. Exceptions to the Bedroom Tax
         3. Definition of a bedroom
         4. Taking in a lodger
      3. Universal Credit
      4. Disability Living Allowance & Council Tax
   5. Service charges
   6. Benefits advice
      1. Benefit calculator
      2. Claiming housing benefit
   7. Rent advice and help
   8. Debt and money advice
      1. Links
   9. Bank accounts
   10. Credit unions
       1. Links
   11. Loan sharks
       1. Links
   12. Home contents insurance
   13. Taking in a lodger
8. Future new homes

Extra help

1. Get rewarded
   1. Support schemes
2. Work and training
   1. Training
      1. Apprenticeships
   2. Find a job
      1. Jobcentre plus
      2. Knowsley works
      3. Volunteering
3. Information and guidance
   1. Save on energy
      1. Save Money in your home
   2. Save on water
   3. Save the environment
   4. Ask the experts
4. Sheltered housing
   1. What is sheltered housing
   2. What does a scheme manager do
   3. Where is your nearest scheme
5. Become a digital champion

Get involved

1. Why get involved
   1. Customer involvement team
   2. Making a difference
   3. Training opportunities
2. Ways to get involved
   1. Area boards
   2. Scrutiny panel
   3. Focus groups
   4. Tenant inspectors

Find a home

1. How to apply
2. Home swap
3. Choice based lettings
4. Rent to buy
5. Right to Buy

Contact us

1. Comments & complaints
   1. Submit a comment or complaint
2. Office locations and contacts
3. Connect on Social Media
4. Download our App