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Site map

  1. Home

  2. About us

    1. Vision and values
      1. Objectives
      2. Themes
    2. Strategies and policies
      1. Equality and diversity
        1. Focus groups
        2. Equality and impact
        3. Stonewall
        4. Monitoring
        5. Information in different formats
        6. Discrimination and contacts
      2. Corporate social responsibility
      3. Communication
      4. Customer involvement
    3. Structure and leadership
      1. Group structure
      2. The KHT board
        1. Board profiles
      3. Executive team
    4. Information
      1. Annual report
    5. Doing business with us
    6. Partners
      1. Useful links
      2. Generate Group
    7. News and events
      1. News
      2. Events calendar
      3. Awards
        1. 2011
        2. 2012
        3. 2013
      4. Living in Knowsley magazine
    8. Annual Report 2012-13
      1. Value for Money
      2. Tenant Involvement and Empowerment
      3. Homes
      4. Neighbourhood and Community
      5. Tenancy
      6. Profile of our tenants
      7. Facts and Figures
      8. Our Board and Directors
    9. 5 Year Promises
  3. Your home

    1. Anti-social behaviour
      1. Report ASB
      2. What you can expect from us
      3. Jargon Buster
      4. Your responsibilities
      5. Useful links
      6. Meet the team
    2. Repairs
      1. How to report a repair
      2. Response Times
        1. Emergency call-out service
        2. Right to repair
      3. Rechargeable repairs
        1. Rechargeable Repairs FAQs
      4. Your responsibilities
      5. Asbestos
      6. Aids and adaptations
        1. Care and repair
      7. Vivark - Our repairs and maintenance partner
      8. Customer Satisfaction Survey
    3. Gas and Electrical Safety
      1. Gas emergencies
      2. Annual gas safety check
        1. Gas Safety Tips
        2. Annual Gas Safety Check FAQs
      3. Periodic Electric Testing
        1. Electrical Help and Advice
    4. Your neighbourhood
      1. Halewood
      2. Huyton
      3. Kirkby
      4. Prescot & Whiston
      5. Estate walkabouts
      6. Caretaker service
      7. Bulky Waste Removal
      8. Recent new homes
        1. New homes in Halewood
        2. New homes in Huyton
        3. New homes in Kirkby
        4. New homes in Prescot & Whiston
      9. Boundary Treatment Policy
      10. Improvement Programme
        1. Update on fencing and gardening works
    5. Service standards with Leaflets and Videos
      1. Information leaflets
      2. Instructional Videos
    6. Leaseholders
      1. What you can expect from us
      2. Your responsibilities
      3. Service charges
      4. Useful links
    7. Money matters
      1. Pay your rent
      2. Direct debits
      3. Your responsibilities
      4. Benefit Changes - Welfare Reform
        1. Benefits Cap
          1. Benefits included in the Cap
        2. The Bedroom Tax
          1. Bedroom Tax Calculator
          2. Exceptions to the Bedroom Tax
          3. Definition of a bedroom
          4. Taking in a lodger
        3. Universal Credit
          1. Universal Credit Advice
          2. How to claim Universal Credit
        4. Disability Living Allowance & Council Tax
      5. Service charges
      6. Benefits advice
        1. Benefit calculator
        2. Claiming housing benefit
      7. Rent advice and help
      8. Debt and money advice
        1. Links
      9. Bank accounts
      10. Credit unions
        1. Links
      11. Loan sharks
        1. Links
      12. Home contents insurance
      13. Taking in a lodger
  4. Extra help

    1. Get rewarded
      1. Support schemes
    2. Work and training
      1. Training
        1. Apprenticeships
      2. Find a job
        1. Jobcentre plus
        2. Knowsley works
        3. Volunteering
    3. Information and guidance
      1. Save on energy
        1. Save Money in your home
      2. Save on water
      3. Save the environment
      4. Ask the experts
    4. Sheltered housing
      1. What is sheltered housing
      2. What does a scheme manager do
      3. Where is your nearest scheme
    5. Become a digital champion
  5. Get involved

    1. Why get involved
      1. Customer involvement team
      2. Making a difference
      3. Training opportunities
    2. Ways to get involved
      1. Area boards
      2. Scrutiny panel
      3. Focus groups
      4. Tenant inspectors
  6. Find a home

    1. How to apply
      1. Rent to buy
      2. Older Persons Shared Ownership
      3. Shared Ownership
      4. Property Pool Plus
    2. Home swap
    3. Right to Buy
    4. New Builds and Developments
      1. On-site Builds
        1. Kipling Avenue
        2. Browning Close
        3. Kennelwood Avenue
        4. Seel Road
        5. Hillingden Avenue Phase 2
      2. Completed Developments
        1. Hillingden Avenue
        2. Lancing Close
        3. Kenbury Close
        4. Lordens Road
        5. Tiverton Close
        6. Hillingden Close
        7. Knowsley Bungalows
        8. Parkview Grove
        9. Station Road
        10. Bracknell Avenue
        11. Penmann Crescent
      3. Extra Care Developments
        1. Watch Factory - Albany Road
        2. Bluebell Park Apartments
  7. Contact us

    1. Comments & complaints
      1. Submit a comment or complaint
    2. Office locations and contacts
    3. Download our App
    4. Connect on Social Media

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