How are we doing?

Please find below KHT and KHT Services Annual Reports for Year Ending 31st March below.

Click on the links below to view the reports.

KHT has developed a variety of satisfaction surveys for many of our service areas including repairs, garden improvements, customer involvement, complaints and anti social behaviour. These surveys are used to ask customers for their views after they have received a service provided by KHT. Completing these surveys is important as the results help us to identify areas of dissatisfaction and develop ways to continually improve our services.

Please use the link below to view a sample of our satisfaction performance for 2008/09 and some of our service improvement plans based upon your feedback.

Every month we will be listing KHT's Performance Reports to show how we are doing in terms of Repairs, Void properties and rents.

July 2010

Click the link below to view the latest update.

If you are having trouble viewing the information or would like to see the information in an alternative format then, please contact us on 0151 290 7035.