Payment Methods Available to Knowsley Housing Trust Tenants

By Direct Debit weekly or monthly simply by contacting your local office to request a form.

By Pay-Point -Take your swipe card to the nearest outlet displaying the Pay- Point sign and your payment will be credited to your rent account. There is no charge for this service. (A list of all outlets is available at your local KHT office)

Post Office Payment - Take your swipe card to any post office and your payment will be credited to your rent account. There is no charge for this service. You can pay at any Post Office in the Country.

By Telephone: To KHT Contact Centre: 0151 290 7000 (Open 8am till 8pm weekdays and 9.30am till 1pm Saturdays only).  You will be asked for your payment reference, Debit or Credit card number, expiry date, issue number and the amount you wish to pay.

By Internet: www.k-h-t.org

By Standing Order: Complete a Standing Order form from your housing office or your own bank and quote the following details: Bank sort code: 20-51-01, Account number: 80986089, Barclays Bank, Water St, Liverpool L69 2DU. Your payment reference number, which you will find on your swipe card.

By Cash or cheque at the following collection offices: Huyton & Prescot One Stop Shops 9.15 – 4.30 (Mon – Fri) 10.00 – 1.30 (Sat) Page Moss, Halewood & Kirkby One Stop Shop 9.15 – 4.30 (Mon – Fri) Tower Hill Local Office 9.15 – 4.30 (Mon – Fri)

When paying in person at KMBC One Stop Shops cheques should be made payable to KMBC)

Through the post to the address on the reverse of this letter by Cheque made payable to ‘KHT’

If you experience difficulties paying your rent, please contact: 0151 290 7000

Staff will be able to give you advice and assistance. Do not hope it will go away. KHT is committed to collecting all monies owed to the Trust.

IN CREDIT?

If your account is in credit and you want to claim a refund please complete a rent refund form and a cheque authorisation form telling us who you want the cheque made payable to and return both forms to KHT.