Housing Maintenance

KHT is responsible for keeping your home in good repair. This will cover the repairs to your roof, walls floors ( not floor coverings), windows, gutters and drain pipes, baths, sinks, WC's, plumbing, heaters, radiators, water heaters and other gas piping. If you have a repair problem, you can report repairs on-line by clicking on Repair Reporter.

In addition to using our online repair reporter, you can report a repair in the following ways:

- By phone* – on 0500 969694. This is a freephone* service available from 8am to 8pm Monday to Friday and 9.30am to 1pm Saturday.

- In person at any of our offices or Knowsley Council’s one-stop shops.

-By letter to any of our offices (See KHT offices pages on this website for more details)

Outside normal office hours, we offer an emergency service. This is only for repair problems that need immediate attention or significantly threaten life or property. If such an emergency arises, you can contact us by phone: 0500 969 694*

* Free from UK land lines.