Direct Debit Issues

We are aware that customers are experiencing intermittent difficulties with Direct Debits this morning. We are investigating this issue currently and aim to have this resolved as soon as possible.

Please ask any of your customers who have experienced problems, to contact their bank.

We will communicate with updates or when the issue has been rectified to ensure you are kept aware of the situation.

We apologise for any inconvenience.

Home safety


Your safety is very important to us at KHT. This is why we conduct 2 essential checks on our residents’ properties to ensure that residents, their family and neighbours are kept safe.

When your safety checks are due we will send you a reminder and ask you to make an appointment which is convenient for you.

Annual Gas Safety Check

Every year we check that your gas boiler and any other gas appliances in your home are working correctly. Read more and find out how to book your gas safety check.


Electrical Testing

KHT has an Electrical Testing programme to inspect all of its homes once every 7 years. Read more and find out how to book your Electrical Testing.


Asbestos Information

Asbestos can be found in most homes in the UK that were built before the year 2000. If asbestos containing materials (ACM’s) are left undisturbed, there is no significant health risk.

Asbestos Information


If you would like
to find out more, call us on

0151 290 7000

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