Direct Debit Issues

We are aware that customers are experiencing intermittent difficulties with Direct Debits this morning. We are investigating this issue currently and aim to have this resolved as soon as possible.

Please ask any of your customers who have experienced problems, to contact their bank.

We will communicate with updates or when the issue has been rectified to ensure you are kept aware of the situation.

We apologise for any inconvenience.


You can phone KHT on 0151 290 7000/Freephone 0800 561 0007 – Monday to Friday 8am – 8pm, Saturday 9.30am – 1.00pm
Our offices are open
Monday to Friday 9am till 5pm

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tel-fw   0151 290 7000 /Freephone 0800 561 0007

email-fw  contactcentre@firstark.com


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